Carboline understands that our customers will occasionally have the need to purchase small quantities. Carboline has the unique ability to manufacture small batches upon customer request, and this is a service we want to maintain. This policy outlines the details of providing this service.
We will manufacture small batches of made-to-order (MTO) products as long as the following conditions are met:
Example 1: The customer orders 36 kit gallons of Carboguard 890 (2 component, 1:1 fill ratio) in 2-gallon kits in an MTO color. The customer can either 1) Increase order to 100 kit gallons or 2) Proceed with ordering 36 kit gallons. The customer will be charged a $390 small batch fee and accept batch yield +/-10% on the 18 gallons of part A that will be manufactured.
Example 2: The customer orders 36 kit gallons of Carbothane 134HG (2 component, 4:1 fill ratio.) in 1-gallon kits in an MTO color. The customer can either 1) Increase order to 63 kit gallons or 2) Proceed with ordering 36 kit gallons. The customer will be charged a $390 small batch fee and accept batch yield +/- 10% on the 29 gallons of part A that will be manufactured.
Example 3: The customer orders 36 kit gallons of Thermaline 4700 (1 component) in 1-gallon kits in an MTO color. The customer can either 1) Increase order to >50 kit gallons, or 2) Proceed with ordering 36 kit gallons. The customer will be charged a $390 small batch fee and accept batch yield of +/- 10% on the 36 gallons of part A that will be manufactured.